HUD not showing up iPoker

Questions and discussion about PokerTracker 4 for Windows

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HUD not showing up iPoker

Postby lodkarq » Thu Oct 15, 2026 2:50 pm

Bet365 skin

Hands are getting imported but stats don't show up. Hand history viewer also shows hands, even showdowns get shown as HUD. Only player stats missing whatsoever.

I played a session earlier today, worked fine. Restarted PC, tried creating new DB, still no help.

Is it only me?
lodkarq
 
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Joined: Sat Sep 21, 2013 10:40 am

Re: HUD not showing up iPoker

Postby Flag_Hippo » Fri Oct 16, 2026 8:33 am

This is working for me and I'm not currently seeing any other similar reports. So we can see what's going on here please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue, take a screenshot and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your screenshot and support bundle to a Support Ticket where a technician can follow up with you:

Tutorial: Reporting A Problem
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Re: HUD not showing up iPoker

Postby lodkarq » Sat Oct 17, 2026 10:56 am

FWIW cache rebuild fixed the issue.
lodkarq
 
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